Privacy Policy
We're all about matching plants to your wellbeing needs and star signs, but we're equally passionate about protecting your personal information. So, let's dive into how we handle your data - it's as important as finding the perfect plant to match your vibe!
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Information We Collect
Personal Information
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Contact details: Name, email address, phone number, and shipping address. (We need to know where to send your cosmic greenery!)
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Payment information: Credit card details or other payment method information. (Don't worry, we treat this info like a rare, delicate orchid.)
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Account information: Username and password. (Keep these secret, like your true feelings about your friends's gardening advice.)
Non-Personal Information
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Browsing behaviour: Pages visited, products viewed. (We're curious about which of our offerings catch your eye!)
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Device information: IP address, browser type, operating system. (Technical stuff that helps us grow our site better.)
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Cookies: Small data files stored on your device. (Think of them as digital plant food for our website.)
How We Use Your Information
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To process orders: We need your info to get those leafy friends to your doorstep!
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To improve our service: Understanding your preferences helps us recommend the perfect plants for your zodiac sign or wellbeing needs.
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To communicate with you: Order updates, promotional offers, and plant care tips.
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To comply with legal obligations: Because even in the plant world, we've got to play by the rules.
Data Sharing and Third Parties
We're not in the business of selling your data - we'd rather sell you plants! However, we may share your information with:
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Payment processors: To handle transactions securely.
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Shipping partners: To deliver your green buddies.
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Marketing services: To send you stellar promotional content (with your consent, of course).
Your Rights
As a UK resident, you've got some serious data protection rights under GDPR. You can:
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Access your personal data
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Correct any mistakes
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Request deletion of your data
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Object to certain data processing
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Request data portability
Just drop us a line if you want to exercise these rights. We'll be as quick as a Venus flytrap catching its dinner!
Data Security
We protect your data like a cactus protects its water. We use industry-standard encryption, secure servers, and regular security audits to keep your information safe.
Changes to This Policy
We may update this policy faster than a sunflower tracks the sun. Check back regularly to stay informed about how we're protecting your data.
Contact Us
Got questions about this policy? Need to update your star sign because you just found out you've been reading the wrong horoscope for years? We're here to help!
Email: hello@plantual.shop
Remember, your privacy is as important to us as finding the perfect plant to match your Chi. Let's grow together, securely and transparently!