Terms of Service
Welcome to Plantual where we match a leafy companion to your wellbeing needs or star sign! These Terms of Service govern your use of our website and the purchase of our unique plant products. By accessing our website or making a purchase, you agree to these terms.
1. Acceptance of Terms
By using our website, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the site or to products and services available through the site or from Plantual.
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2. Products and Services
2.1. We offer plants matched to wellbeing needs and star signs. While we strive to provide accurate information, we do not guarantee that our plant-matching services will produce specific results or benefits.
2.2. All products are subject to availability. We reserve the right to discontinue any product at any time.
2.3. Prices are subject to change without notice.
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3. Order Acceptance and Pricing
3.1. Your order is an offer to buy from us. We reserve the right to accept or decline your order for any reason.
3.2. Prices for products are quoted in Pounds Sterling and are inclusive of UK VAT at the applicable rate.
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4. Shipping and Delivery
4.1. We currently only ship within the United Kingdom.
4.2. Delivery times are estimates and not guaranteed. We are not responsible for delays outside our control. Please refer to our Delivery and Return Policies for further details.
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5. Returns and Refunds
5.1. You have the right to cancel your order within 14 days of receiving the goods, without giving a reason.
5.2. To be eligible for a return, the item returned must be unused and in the same condition that you received it.
5.3. Plants are living organisms and their care is your responsibility upon delivery. We cannot accept returns of plants that have been mistreated or neglected.
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6. Disclaimer of Warranties
6.1. We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
6.2. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
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7. Limitation of Liability
7.1. Plantual shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues.
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8. Intellectual Property
8.1. All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Plantual or its content suppliers and protected by UK and international copyright laws.
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9. Governing Law
9.1. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.
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10. Changes to Terms of Service
10.1. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
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11. Contact Information
If you have any questions about these Terms of Service, please contact us at hello@plantual.shop.
These terms of service are designed to protect both you and our business, ensuring a smooth, professional experience as we align your green friends with your energy. Let's grow together, shall we?